Privacy Policy
At Scarlet Skyline Tours, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. We comply fully with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
Information We Collect: We collect personal data that you provide to us voluntarily when booking a tour, contacting us, or subscribing to our newsletter. This includes your name, email address, phone number, payment information, and any special requirements you disclose.
How We Use Your Information: Your data is used to process bookings, communicate with you regarding your tours, provide customer support, and send occasional updates or promotional offers if you have consented. We may also use aggregated data for improving our services and website performance.
Data Sharing: We do not sell or rent your personal data to third parties. We may share your information with trusted partners such as payment processors and service providers solely for fulfilling your booking and delivering our services. All partners are required to maintain confidentiality and adhere to data protection laws.
Data Retention: We retain your personal information only as long as necessary for the purposes outlined, including any legal or regulatory obligations. After this period, your data is securely deleted or anonymised.
Your Rights: You have the right to request access to your personal data, correct inaccuracies, object to processing, or request deletion. To exercise these rights, please contact us at [email protected]. We will respond promptly and transparently.
Cookies and Tracking: Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information on types of cookies used and your control options.
Security Measures: We employ robust technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission.
Children’s Privacy: Our services are not intended for children under 13. We do not knowingly collect personal data from children without parental consent.
Changes to This Policy: We may update this Privacy Policy occasionally to reflect changes in law or our services. We encourage you to review it periodically. Continued use of our services signifies acceptance of any updates.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer at [email protected].
Thank you for trusting Scarlet Skyline Tours with your Southampton experience.
Contact
Questions about this policy can be sent to [email protected] or by post to Scarlet Skyline Tours, 12 Ocean Village, Southampton, SO14 3TJ, United Kingdom.